FAQ

Creating your Bet105 Casino account is a straightforward process that takes just a few minutes. Start by clicking the "Sign Up" button on our homepage and fill out the registration form with your basic information, including your email address, username, and secure password. You'll also need to provide your date of birth to verify you meet the minimum age requirement of 18 years.After completing the initial registration, you'll receive a confirmation email to verify your account. Click the verification link in the email to activate your account and gain access to our full range of games and features. Once verified, you can immediately claim your $25 free bet welcome bonus by making a minimum deposit of $50.Remember to use accurate information during registration, as this will be important for the verification process later. Keep your login credentials secure and never share them with anyone else to protect your account and funds.

Bet105 Casino operates as a crypto-only platform, accepting three major cryptocurrencies for all transactions. You can deposit and withdraw using Bitcoin (BTC), Ethereum (ETH), and Tether (USDT). This cryptocurrency-focused approach allows us to offer faster transaction processing and enhanced privacy compared to traditional payment methods.Bitcoin remains our most popular option, offering excellent security and widespread acceptance. Ethereum provides smart contract functionality and typically faster confirmation times. Tether (USDT) offers price stability as it's pegged to the US dollar, making it ideal for players who prefer to avoid cryptocurrency volatility.All cryptocurrency transactions are processed through secure blockchain networks, ensuring your funds remain safe throughout the deposit and withdrawal process. The minimum deposit amount is $20 equivalent in any of our accepted cryptocurrencies, and maximum withdrawal limits are set at $250,000 per transfer to accommodate both casual players and high rollers.

Our $25 free bet welcome bonus is designed to give new players extra value when they join Bet105 Casino. To claim this bonus, you need to make a minimum deposit of $50 using any of our accepted cryptocurrencies. Once your deposit is confirmed, the $25 free bet is automatically credited to your account.This bonus can be used across our entire game library, including slots, table games, and live dealer options. However, like all casino bonuses, it comes with wagering requirements that must be met before you can withdraw any winnings. The specific wagering requirements and eligible games will be clearly outlined in your account's bonus terms section.The free bet bonus is a great way to explore our platform and try different games without risking your entire initial deposit. It effectively increases your starting bankroll, giving you more opportunities to win while you get familiar with our games and features.

Wagering requirements, also known as playthrough requirements, represent the number of times you must play through a bonus amount before you can withdraw any associated winnings. At Bet105 Casino, different bonuses carry different wagering requirements to ensure fair play and prevent bonus abuse.For example, our Monthly Casino Rebate bonus has a 25x rollover requirement on the credited cash bonus. This means if you receive a $100 rebate, you would need to wager $2,500 total before the bonus becomes withdrawable. Our Blackjack Happy Hour Cashback has a lower 15x rollover requirement, making it more player-friendly.Different games contribute differently toward meeting wagering requirements. Slots typically contribute 100% of each bet toward the requirement, while table games and video poker may contribute less. It's important to understand these requirements before claiming bonuses, as failure to meet them within the specified timeframe may result in forfeiture of the bonus and any associated winnings.

All deposits and withdrawals at Bet105 Casino are processed exclusively through cryptocurrency, providing you with fast, secure, and private transactions. To make a deposit, navigate to the cashier section of your account, select your preferred cryptocurrency, and follow the instructions to transfer funds to your unique wallet address.Deposits are typically confirmed within minutes for most cryptocurrencies, though Bitcoin may occasionally take longer during periods of high network congestion. The minimum deposit amount is $20, making our platform accessible to players with various budgets. There are no deposit fees charged by Bet105 Casino, though your cryptocurrency wallet or exchange may apply network fees.Withdrawals follow a similar process but may require additional verification steps for security purposes. We process withdrawal requests promptly, with most transactions completed within 24 hours. The maximum withdrawal limit is $250,000 per transfer, ensuring that even our biggest winners can access their funds efficiently. All withdrawal requests are subject to our standard security checks to protect both you and the platform.

Yes, Bet105 Casino is fully optimized for mobile play, allowing you to enjoy your favorite games anywhere, anytime. Our mobile platform works seamlessly across all modern smartphones and tablets, including iOS and Android devices. You don't need to download a separate app – simply access our website through your mobile browser for the complete casino experience.The mobile version includes all the same features as our desktop platform, including account management, deposits, withdrawals, and customer support. Our games are designed with mobile play in mind, featuring touch-friendly controls and optimized graphics that look great on smaller screens without sacrificing gameplay quality.Whether you're commuting, traveling, or just prefer the convenience of mobile gaming, you'll have access to our complete game library, including slots, table games, and live dealer options. Your account synchronizes across all devices, so you can start playing on your computer and continue on your phone without missing a beat.

Bet105 Casino offers an extensive library of games powered by Betsoft, one of the industry's leading software providers. Our selection includes hundreds of high-quality slots featuring engaging themes, innovative bonus features, and impressive graphics. From classic three-reel slots to modern video slots with multiple paylines and progressive jackpots, there's something for every slot enthusiast.Table game fans will find all the classics, including multiple variants of blackjack, roulette, baccarat, and poker. Our American Blackjack and European Roulette games are particularly popular, featuring special cashback promotions on specific days of the week. We also offer video poker games for players who enjoy the strategic elements of poker combined with the fast pace of slot-style gameplay.All our games use certified random number generators to ensure fair play, and many feature different volatility levels to suit various playing styles. Whether you prefer frequent small wins or the excitement of chasing bigger payouts, our diverse game selection ensures you'll find options that match your preferences and bankroll.

The verification process, also known as Know Your Customer (KYC), is a standard security measure required by all legitimate online casinos. At Bet105 Casino, verification helps protect your account from unauthorized access and ensures compliance with anti-money laundering regulations. The process is typically required before your first withdrawal or when certain account activity thresholds are reached.To complete verification, you'll need to provide documents that confirm your identity and address. Acceptable identity documents include a government-issued photo ID such as a passport or driver's license. For address verification, you can submit a recent utility bill, bank statement, or similar document showing your name and current address.Our verification team reviews submitted documents promptly, usually within 24-48 hours. Once approved, your account receives full privileges, including faster withdrawal processing. We use secure, encrypted systems to protect your personal information, and verification documents are handled according to strict privacy policies. This one-time process ensures your account remains secure throughout your gaming experience.

If you encounter technical issues while playing at Bet105 Casino, there are several steps you can take to resolve them quickly. First, try refreshing your browser or clearing your browser's cache and cookies, as this resolves many common connectivity and display issues. If you're playing on mobile, ensure you have a stable internet connection and sufficient device storage.For persistent problems, our customer support team is available to help through live chat and email at support@bet105.ag. When contacting support, provide as much detail as possible about the issue, including the game you were playing, any error messages received, and your device type and browser. This information helps our technical team diagnose and resolve issues more efficiently.Most technical issues are resolved quickly, and if a game malfunction affects your balance or gameplay, our support team will investigate and make appropriate adjustments to your account. We maintain detailed logs of all game sessions to ensure any technical problems are handled fairly and transparently.

Bet105 Casino provides multiple convenient ways to reach our customer support team whenever you need assistance. Our live chat feature is available directly through the website, offering real-time support for immediate questions and concerns. This is often the fastest way to get help, especially for account-related inquiries or technical issues.For more detailed questions or when you prefer written communication, you can email our support team at support@bet105.ag. Email support is ideal for complex issues that may require documentation or when you want to maintain a record of the conversation. Our email support team typically responds within a few hours during business hours.Our support representatives are knowledgeable about all aspects of the platform, from account management and bonuses to game rules and technical troubleshooting. They're trained to provide helpful, accurate information while maintaining the highest standards of customer service. Whether you're a new player with basic questions or an experienced user with specific concerns, our support team is equipped to assist you effectively.

Bet105 Casino is committed to promoting responsible gambling and provides several tools to help players maintain control over their gaming activities. These features are designed to ensure that gambling remains an enjoyable form of entertainment rather than a source of financial stress or personal problems.You can set various limits on your account, including deposit limits, loss limits, and session time limits. These self-imposed restrictions help you stay within your predetermined budget and gaming schedule. Additionally, if you need a break from gambling, you can request temporary account suspension or self-exclusion for longer periods.Our platform also provides access to resources and information about responsible gambling practices. We partner with organizations that specialize in gambling addiction support and can provide referrals to professional help when needed. Remember that gambling should always be fun and within your means – if you ever feel like your gambling is becoming problematic, don't hesitate to use these tools or contact our support team for assistance.

Security is a top priority at Bet105 Casino, and we employ multiple layers of protection to safeguard your personal and financial information. Our platform uses advanced SSL encryption technology to protect all data transmitted between your device and our servers. This same level of encryption is used by major banks and financial institutions worldwide.Your cryptocurrency transactions are processed through secure blockchain networks, which provide additional security through their decentralized and immutable nature. We don't store traditional payment card information since we operate as a crypto-only platform, which eliminates many common security risks associated with conventional payment methods.All personal information is stored on secure servers with restricted access, and we maintain strict privacy policies regarding how your data is collected, used and protected. Our security systems are regularly audited and updated to protect against emerging threats. Additionally, we recommend that you use strong, unique passwords and enable two-factor authentication when available to add an extra layer of security to your account.